Read the incoming item
Pull the useful fields from an email, form, attachment, image, invoice, or request without making the operator copy it by hand.
Operations / intake, triage, and handoff
The work enters somewhere. Give it a queue.
We build controlled operations workflows that classify incoming requests, extract useful fields, prepare the next response, and route exceptions to the right person. The first release does not silently write to your business systems.
Intake to queueSource checksException handlingApproved actions
Pattern demonstration / not an operations deployment
Where operations leaks time
Small requests become a large queue.
The first useful workflow is usually not an autonomous agent. It is a reliable intake and triage layer around work the team already owns.
Put it in the right lane
Classify the item, identify missing information, and assign a priority or destination the team has agreed in advance.
Make uncertainty visible
Items that do not fit the rules go to a person with the source, the extracted fields, and the reason for escalation.
The system behind the inbox
Extraction is not the same as execution.
Keep the original
The source item remains available so a reviewer can check what the workflow extracted and what it missed.
Make the route explicit
The team defines categories, required fields, confidence thresholds, retries, and the destination for an exception.
Add writes deliberately
CRM, ERP, helpdesk, and email actions are separate scope items with permissions, tests, logs, and rollback behavior.
From intake to handover
A queue is only useful when someone trusts it.
Map the current path
Show where the request arrives, who touches it, what fields matter, and where the finished item goes.
Build a read-only pass
Extract and classify a fixed test set before connecting any system that can change a record.
Review the exceptions
Measure missing fields, wrong classifications, duplicate items, and the cases that need a human.
Add one approved action
Only after the queue is trusted, connect the narrowest useful write or notification and document the boundary.
Why trust Pristine3D?
We build and operate production software.
Pristine3D Ltd builds and operates live digital products, and we run private AI workflows internally as part of our own operations. We scope around your real workflow: the documents you own, the questions your team asks, and the access boundary you approve. Based in Lagos, Nigeria, we work remotely with clients worldwide.
We already run live products
Based in Lagos, Nigeria, Pristine3D currently builds and operates smartcards.ng, venu.ng, photoshoot.ng, and ugc.ng in production.
We start with the actual workflow
One input, one output, one test set, and one person who owns the result. We scope a real workflow instead of a transformation programme.
The boundary stays visible
Cloud, model, storage, and messaging accounts stay in your name. The chosen data path, access rules, test record, documentation, and training are part of the agreed scope.
Pricing / fixed scope
Know the starting numbers before you ask.
The final quote follows the workflow. Infrastructure and model bills stay on your accounts.
One Workflow
Starting from$3,500 / ₦2.5m
2 to 3 weeksOne workflow for a small team, with training and handover.
See the one-workflow packageFirm-wide
Starting from$7,500 / ₦8m
4 to 6 weeksMultiple sources, roles, integrations, and admin handover.
See the deploymentAnnual support
Starting from$3,000 / ₦1.5m
per yearStandard care for one delivered workflow. Optional. Larger deployments and active monitoring are separately scoped.
See supportArchitecture review from $500. Standard annual support is $3,000 / ₦1.5m per year for one delivered workflow. New workflows, integrations, active monitoring, and infrastructure are separately scoped; infrastructure, model, storage, and messaging bills stay on client accounts. Full pricing and what changes the quote
Straight answers
Common questions.
What can an operations workflow handle?
A defined intake such as requests, invoices, forms, emails, attachments, or updates. It can extract, classify, summarize, draft, and route before a human approves an action.
Can it write into our ERP or CRM?
That can be scoped as an approved integration. It is not implied by a document or inbox pilot, and it needs permissions, test cases, logging, and a rollback path.
What makes a good first workflow?
A high-frequency queue with a clear input, a small set of fields, a known owner, and a measurable output. Vague automation across every operation is not a pilot.
Own your knowledge base
The model is not the product. The knowledge base is.
Documents, the retrieval index, access rules, and the workflows built around them are the asset, and they compound. We deploy so the knowledge base stays yours: on your accounts, in the environment you choose, under access rules your team defines. The model behind the answers is a connector, so the knowledge base moves with you, not with a vendor.
Your corpus, your index
The document store, metadata, and retrieval setup live on accounts you own. No vendor holds the corpus.
Models are swappable parts
Change the model provider, move regions, or go local without rebuilding the knowledge base or the workflow.
The knowledge base is the alpha
Every improvement to the corpus improves the answers, and the improvement stays with you, not with a vendor.
Keep exploring
Related setups.
Start with the queue
What arrives before the real work begins?
Tell us the channel, document or request type, current handoff, and the decision an operator still needs to make.