Build the chronology
Organize timestamps, events, observations, messages, and actions from approved sources.
Operations workflow / incident reports
An incident report is a timeline, not a wall of blame.
We build private workflows that assemble incident timelines, evidence, notifications, and open questions into a review-ready draft for the responsible owner. The draft records what is known; it does not conclude root cause, fault, or regulatory action.
Incident timelineEvidence fileOpen questionsOwner review
Pattern demonstration / same workflow, synthetic material
Fixed-scope setupClient-owned accountsDraft-and-review firstFull handover
Where incident reporting loses time
The facts are scattered across messages and logs.
A good report connects what happened, when it was noticed, what was done, and what is still unknown.
Attach the record
Link logs, screenshots, correspondence, and documents to the timeline items that support them.
Prepare the report
Summarize facts, impact, response, open questions, and the next review step for the owner.
The incident boundary
The system prepares the record. It does not assign the cause.
Keep the source attached
Every statement in the draft remains linked to the record, timestamp, and version that supports it.
No automatic root cause
Cause, fault, impact, and corrective actions are decided by the responsible team and its advisers.
External reporting stays human
Regulator, client, or board reporting remains an explicit decision with the approved route.
A first incident workflow
Start with one incident type and one report format.
Choose the incident type
Pick security, safety, service, workplace, or another incident family with a known report.
Define the report fields
List the timeline, evidence, impact, response, and open-question fields the owner needs.
Test with a completed case
Compare the prepared report with an approved one and fix facts, gaps, or ordering.
Hand over the review
Deliver the draft timeline, evidence links, and open questions to the responsible owner.
An incident report is useful when the facts, source, and open question are one record.
Why trust Pristine3D?
We build and operate production software.
Pristine3D Ltd builds and operates live digital products, and we run private AI workflows internally as part of our own operations. We scope around your real workflow: the documents you own, the questions your team asks, and the access boundary you approve. Based in Lagos, Nigeria, we work remotely with clients worldwide.
We already run live products
Based in Lagos, Nigeria, Pristine3D currently builds and operates smartcards.ng, venu.ng, photoshoot.ng, and ugc.ng in production.
We start with the actual workflow
One input, one output, one test set, and one person who owns the result. We scope a real workflow instead of a transformation programme.
The boundary stays visible
Cloud, model, storage, and messaging accounts stay in your name. The chosen data path, access rules, test record, documentation, and training are part of the agreed scope.
Pricing / fixed scope
Know the starting numbers before you ask.
The final quote follows the workflow. Infrastructure and model bills stay on your accounts.
One Workflow
Starting from$3,500 / ₦2.5m
2 to 3 weeksOne workflow for a small team, with training and handover.
See the one-workflow packageFirm-wide
Starting from$7,500 / ₦8m
4 to 6 weeksMultiple sources, roles, integrations, and admin handover.
See the deploymentAnnual support
Starting from$3,000 / ₦1.5m
per yearStandard care for one delivered workflow. Optional. Larger deployments and active monitoring are separately scoped.
See supportArchitecture review from $500. Standard annual support is $3,000 / ₦1.5m per year for one delivered workflow. New workflows, integrations, active monitoring, and infrastructure are separately scoped; infrastructure, model, storage, and messaging bills stay on client accounts. Full pricing and what changes the quote
Straight answers
Common questions.
Does this conclude what caused an incident?
No. It assembles the known record. Cause, fault, and corrective action remain with the responsible team and advisers.
Can it handle sensitive incident files?
Yes, through scoped client-owned storage with access and retention reviewed before material enters.
How is this different from the compliance officer page?
That page covers evidence across obligations. This page is the specific incident artifact: chronology, evidence, and review draft for one event.
Own your knowledge base
The model is not the product. The knowledge base is.
Documents, the retrieval index, access rules, and the workflows built around them are the asset, and they compound. We deploy so the knowledge base stays yours: on your accounts, in the environment you choose, under access rules your team defines. The model behind the answers is a connector, so the knowledge base moves with you, not with a vendor.
Your corpus, your index
The document store, metadata, and retrieval setup live on accounts you own. No vendor holds the corpus.
Models are swappable parts
Change the model provider, move regions, or go local without rebuilding the knowledge base or the workflow.
The knowledge base is the alpha
Every improvement to the corpus improves the answers, and the improvement stays with you, not with a vendor.
Keep exploring
Related setups.
Start with the incident type
Which incident report takes the longest to write?
Tell us the incident family, the source records, and the review owner. We will scope the draft around the reports you already produce.